I have experience with online survey tools in that I have responded to many, but have never created a survey. After this method, I believe I could create a survey on my own when needed. Currently the library conducts surveys on paper, but the survey tools listed in this method could certainly replace paper.
Personally, I want to use the software to create a basic registration system for library programs. It would be great to be able to email confirmations to people who sign up for our programs. I also like the idea that we could email invitations to respondents asking them to take surveys.
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